Technical support

RrR

Last Update há 8 meses

Tech support turns out to be where you bought it

If you have purchased software from sources other than those listed, then we do not provide technical support. (It is provided by the seller you bought from.)

Our online store:

I hope you understand - first you try to solve the problem yourself, according to the instructions, if nothing worked out - you write to the seller from whom you purchased the program!

Unfortunately, we don't have magic and we don't know how to look into the distance to find out your problem. Sometimes you have to spend a lot of time to get everything you need and need from the user. To solve a problem quickly, you need to describe it well, sometimes using screenshots and videos to solve the problem quickly. This way you save time for yourself and for us.

in 99.9% of cases, when something does not work, there is a violation of instructions.

If errors occur, they are all listed too (this section contains solutions to many of your problems) CLICK TO GO


What should I report when a problem occurs!!?
  • Name of the software;
  • Name of the game
  • Enter your key (or mail)
  • Describe the problem in detail and attach screenshots of errors, if any; (If the problem has an obvious solution, the seller will inform you)
  • If the problem cannot be solved, the seller transfers the data to the developer, who in turn will try to fix the error or defect;
  • For help, contact only your dealer (you do not need to write to everyone).

I hope you understand - first you try to solve the problem yourself, according to the instructions, if the program still does not work, you already write to the seller from whom you purchased the program.


Create a ticket on the channel in Discord in the desired section
create a ticket on the website (coming soon)

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